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Online Policy

We guarantee our personalized products to be free of manufacturing errors or product defects. Should we make an error in your original copy or written instructions, we will replace your item, free of charge, if notified within 2 weeks of delivery.

Custom Products

  • Please review your order carefully before you submit it. We are not able to accept returns, exchanges or cancellations on personalized or non-personalized products. By placing your order, you agree to our online policy and all the terms below.

  • We cannot guarantee any changes to online orders so please review your order very carefully before submitting it.

  • In the event of a manufacturing, quantity, packaging, shipping or printing error, we will replace the portion of your order that has an error free of charge if we are notified within 2 weeks of receipt of your order. Please use our Contact Us to report any issues.

  • We use many specialty printers around the country and each printer uses different materials. Be sure to ask for a sample if you are concerned about any aspect of a product before you order as personalized items are not returnable. There is no charge for a sample if we have it in stock. If we need to special order a sample, then there will be a $5.00 charge per sample.

  • Please review your order carefully as you are responsible for all text and details entered, including shipping information. If an order needs to be reprinted or reshipped due to incorrect information you provided there may be additional fees.

  • We make every attempt to display products and product details as clearly as possible. When viewing products, please remember everyone’s screen shows colors somewhat differently. If you are unsure about the product, design, materials used or any other detail about the product you are ordering, it is your responsibility to inquire before you order. We are not responsible if you misunderstand any product details. All sales are final.

  • Font size, monogram size and size of design is determined by the typesetter depending on length of copy, design(s) and/or monogram type selected and based on the size of product ordered. We use manufacturers who are professionals at typesetting and have guidelines about how an order should appear. However, if you are concerned about how an imprint will appear please be sure to request a paid proof as personalized items are not returnable.

  • We protect the creative rights of our artists and manufacturer’s designs and allow that a copyright or trademark may appear on the back of some items.

  • Refunds, cancellations or exchanges are not available on personalized or non-personalized items.

  • Gift messages are available for each item and will appear on the packing slip. Gift messages can be entered from the Shopping Bag page.

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Promotions and Sales

  • Promotions and coupon discounts are not applicable on previous orders.

  • Promotions and sales only apply to specially marked products.

  • Charitable contributions are only applicable on products purchased directly on this website ( and do not include special promotional or off-site offers.

  • The Stationery Studio, LLC reserves the right to cancel, amend or change any promotion, discount, sale item or price and/or its terms and conditions at any time at its sole discretion without prior notice.

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Customer Supplied Artwork

  • Customer-supplied artwork for use on products ordered by the customer is kept private and confidential and not used for any other purposes but for the production of the customer's product.

  • You agree to not upload any photograph, image, design, or other content that you do not have a right to make available under any law or that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party. By placing an order on the, you agree to indemnify and hold The Stationery Studio and its subsidiaries, affiliates, officers, agents, employees and partners harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of photograph, image, design, or other content that you upload. You also agree not to upload any photograph, image, design, or other content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, libelous, invasive of another's privacy, racially or ethnically hateful or otherwise objectionable.

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  • We never include pricing with any order. We only include a packing slip which includes product details & personalization, our contact information (in case the recipient needs to reach us for any reason) and an optional Gift Message.

  • We do not offer gift wrapping services for most items; however, all items are carefully packaged so the item reaches the recipient in excellent condition.

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  • Upon delivery, please inspect your order for any damage. If there is a problem, please contact our customer service department within 2 weeks. No replacements, allowances or credits will be given after this period. Please complete our Contact Us form and include a picture of the damage.

  • We do not refund damaged items. We will replace an item if there is damage to it. If an inspection by the carrier is necessary, it will be scheduled as quickly as possible. Please retain all packing materials, including the outside carton.

  • We are not responsible for damage due to weather-related conditions; however, we will gladly report such damage to the shipper if it occurs to see if a claim can be made.

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Duplicate Orders

  • Pressing the submit button multiple times during the checkout process may result in duplicate orders. All orders placed online are your responsibility. If you are not sure if an order was submitted, please contact us immediately. You can reach us by email at [email protected] or 847-541-5800. It may take several hours for us to be able to confirm whether a job is in our system. We are not responsible for duplicate orders if the customer provides incomplete or inaccurate information for use in determining if an order is already in our system.

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  • From time to time, despite our best efforts and intentions, errors do happen. If there is an error on your order, use the Contact Us page to report the issue. Please upload a photo showing the error on the Contact Us page. If the photo is not clear enough to see the issue, we may ask you to mail us a few samples of the item.

  • Please do not return your item to us unless we ask you to do so. If you do return it, you will be charged a shipping fee to have it reshipped back to you.

  • In the event of a manufacturing, quantity, packaging, shipping or printing error, we will replace the affected portion free of charge if we are notified within 2 weeks of receipt of your order. Changes on replacement orders are not possible.

  • We ship replacements out the same method that they originally shipped. A customer may select to upgrade the service at additional cost. Special consideration in shipping methods may be given if a product is needed for a specific event.

  • If your order is for a gift or an event and if there is not sufficient time for a reprint to be done, we can mail or email a gift notice to the recipient to let them know the gift is on its way. We do not offer refunds, exchanges or cancellations.

  • We try to expedite replacement orders as quickly as possible; however, we do not guarantee exact delivery dates as there are many variables in manufacturing and delivery.

  • If you made an error on your order or if you simply do not like a selection you made, we may offer a 30% Customer Courtesy Replacement Discount if you inform us of the issue within 2 weeks of receiving your order. Please note the 30% courtesy discount is off of the regular retail price. Regular shipping fees apply.

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Product and Personalization Colors

  • We do our best to carefully display the product and ink colors in our images. Please remember that everyone's monitor is a bit different. Use the sample shown online only as an estimate of the design and ink color you will receive on the actual product. Every product has its own color options and may not match other products on our website. If you need assistance regarding a particular color, please contact us prior to ordering so we can provide any information necessary.

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Late / Missing Orders

  • Please let us know if an item has not been received within 2 weeks of the estimated arrival date so we can assist in locating the package.

  • While we’ll do all we can to ensure your order is delivered on time, The Stationery Studio is not responsible for shipping delays caused by circumstances outside of our control (including bad weather, carrier rescheduling, or incomplete or incorrect shipping address provided by customer).

  • Any orders not received but which shows a status of “delivered” may not be reprinted until an investigation by the shipper has been initiated and completed. This may take up to 3 business days from the time the issue is reported.

  • We do not refund missing orders due to claims that orders are lost. We strongly suggest to ship to a reliable delivery address. Consider shipping to a business address rather than a home or apartment residence to guard against problem deliveries. If a shipper is concerned about theft or damage, the order may be rerouted to a local shipping facility for pickup. You will be notified by email if there is a change in delivery location.

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  • We cannot guarantee that an imprint will not flake or smudge when napkins are exposed to certain conditions. Situations such as outdoor hot sunny events, the storage of napkins in a warm or humid environment, and/or placing wet drinks or foods directly on a napkin imprint can, in some situations, affect the characteristics of the foil.

  • The Stationery Studio makes every effort to ensure that we accurately represent napkin colors, however every screen displays colors differently.

  • Variations in color may also occur from one dye lot of napkins to another.  We are unable to guarantee a color match from previous orders.

  • Due to normal variations that occur in manufacturing and printing napkins, positioning of artwork may shift slightly.

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  • We accept Master Card, Visa, American Express, or Discover. Personal checks not accepted.

  • You agree you will not use any fraudulent, misleading or inaccurate credit card information and/or provide any inaccurate email address, or other contact information. If you have fraudulently provided false information of any kind you understand you will be prosecuted to the fullest extent of the law and will be liable for all costs incurred.

  • Personalized items are billed at the time an order is placed. Due to the personalized nature of the products we produce, all charges are done before an order is sent to the factory for personalization.

  • Prices Subject to Change without Notice. All Sales are final.

  • All prices and payments are in U.S dollars.

  • Sales tax will be collected in all applicable states in accordance with each state's respective tax rates.

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Placing Online Order

  • Please review your order carefully before you submit it. If you have any questions about how to enter an order please call or email us before you place the order. You are responsible for the order even if you provide incorrect or incomplete information.

  • You must include ALL text you want to appear including punctuation, headings and so forth. If there is any information that will automatically appear on your product we will note that in the product description.

  • We do not make changes or corrections to imprints without explicit direction from you in writing via email.

  • You can place your orders online or by phone. You will get an automatic email confirmation within minutes of your placing your online order. If you place a phone order we will email you a copy of the phone order for your review and approval before the order goes into production. You are fully responsible to review phone orders to be sure the stationery associate typed in everything correctly. You are charged when you place the order. Production will begin as soon as we receive your approval via email.

  • We are only able to change or stop an order which we have not put into production. Some orders go into automatic production and cannot be changed once submitted. Once an order is in production, changes or cancellations cannot be accommodated. You will be charged for the original order as it was submitted to us so please check your order carefully prior to submitting it. If there are any charges incurred to change the order we will provide the fee to you before it's charged for your approval. If you opt to cancel the order at that time, there may be cancellation fees.

  • Once an order is in production, changes or cancellations may not be made. If changes or cancellations are possible, there may be an additional fee.

  • We do our best to explain every detail about how an item is produced however if you are unsure about the layout, content, design, format or other detail about the product you are ordering, it is your responsibility to inquire before you order. Please use the Contact Us page for any inquiries.

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Production and Delivery Time

  • Estimated Arrival Dates are available on all products by entering the delivery zip code and are also displayed on the final checkout page. Production Time Estimates appear only in the Shopping Bag.

  • Estimated production time is shown in business days (Monday-Friday excluding holidays). Production time is an estimate, not a guarantee. Production days are considered Monday - Friday.

  • Our weekday cut-off time is 9:00 a.m. CST. All orders placed by the cut-off time will have that business day counted as the first day of production.

  • If there are changes to your order due to a question you might have and/or any delay in responding to a question we may have, the production time will begin only once the question is clarified.

  • Arrival date estimates are not guaranteed. Please let us know if there are any special delivery dates for your order. Please indicate such requests in the Special Comments field on the order form. In addition, email us with your order number as soon as you place the order so we can double check production time.

  • Orders are shipped as soon as they are produced. We cannot hold orders to arrive on specific dates.

  • If the product requires an email proof, it will add production time. Any changes you request to proofs will also add production time and may incur additional charges. If you request a proof, the production time will begin only once the proof is approved.

  • We are not responsible for delays due to any circumstances nor are we responsible for earlier than expected shipments as some areas of production and delivery are outside our control. Production and delivery dates are estimates and can vary depending on many factors including season, volume of orders in system, weather issues, back-ordered supplies, questions on orders and more.

  • We do not require signatures on most deliveries. It is up to your local carrier if they leave a package if the recipient is not home. A signature request may be added to your order if it is a larger order and/or if the AVS or CVV2 does not match.

  • Paid Rush Service may be available on certain items. If you are interested to see if Rush Service is available, please contact Customer Service. If you have particular questions about packaging of an item please contact us.

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Previews / Proofs

  • Virtual previews are available on the majority of products. If a virtual preview is not available on a product, please Contact Us and we may be able to create a virtual preview.

  • If you are interested in seeing a proof on a product that does not offer a virtual preview, we can order a factory proof if you request it at the time your place your order. Factory proofs are a $10 fee and must be requested on the order at the time of purchase. Just indicate in the special instructions/comments portion of the order form that you would like a proof. The factory will typeset your order and provide you an image to review prior to production. Factory proofs may take 1-3 days and will affect production time.

  • There is a charge for 2nd factory proofs if there are there are modifications to the original order and that fee can be quoted by request.

  • Cancellation of an order after viewing a proof may require a cancellation fee. In addition the proof fee will not be refunded. The cancellation fee is determined based on the item you ordered and can be quoted by request.

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Virtual Previews

  • Virtual previews show approximately what a personalized item will look like including text, font, color and positioning of the imprint and/or photo image.

  • Virtual previews are not a final proof as a professional typesetter/designer may make final positioning and sizing adjustments unless otherwise stated.

  • Virtual previews are available on most, but not all, products.

  • The color on a virtual preview may not exactly match the color of the final printed piece due to differences in monitors.

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  • There are no returns or exchanges on personalized or non-personalized products.

  • Gift Certificates may not be returned.

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Shipping and Delivery Information

  • Estimated delivery dates are not a guarantee. Exclusions to estimated or guaranteed delivery dates include if the failure to meet the scheduled delivery date is caused by events beyond Carrier's (i.e. FedEx, UPS, USPS, etc.) control, including, but not limited to, acts of God; acts or omissions of public authority; riots, strikes or labor disputes, including those of third parties; government regulations, orders or requirements; disruption in ground or air transportation as a result of weather or other causes; acts of public enemies or acts of terrorism; disruption or failure of communications or information systems; or acts or omissions of Shipper, Consignee or Owner of goods or any person or entity other than Carrier.

  • We ship your orders via reputable carriers, primarily Federal Express. We also ship a small selection of items via UPS & USPS. If you are interested in knowing which carrier is used for a particular item(s) please contact us before you order so we can provide that information to you.

  • You are responsible for providing the correct shipping address for your order. The Stationery Studio is not responsible for replacing orders sent to an address that was incorrectly entered/accepted.

  • While we will do all we can to ensure your order is delivered on time, The Stationery Studio is not responsible for shipping delays caused by circumstances outside of our control (including bad weather, carrier rescheduling, or incomplete or incorrect shipping address provided by customer).

  • You can select Standard, 2nd Day or Next Day at checkout on most products. There will be additional fees for 2nd Day or Next Day Air. Saturday delivery is not available for rush shipping. Upgraded delivery service does not affect production time. We are not responsible if expedited shipping is ordered and an item ships faster than the website estimates. We are unable to refund expedited shipping selections once an order is in production.

  • We are unable to ship internationally at this time. You may, however, purchase from an international address and ship to a U.S. destination.

  • We are not able to ship to a P.O. Box.

  • Additional delivery time and shipping charges may be incurred in the event we are unable to deliver your items to the shipping address you provided.

  • Promotional items may incur special shipping fees.

  • You must retain all original packaging including the outside carton if there is any damage. We will schedule an inspection with the proper carrier if needed. Please note that most carriers take several weeks to schedule an inspection.

  • We suggest providing a business address for deliveries when possible. Remember to include the company name plus suite number and/or floor if applicable for more efficient delivery.

  • We do not typically require a signature request for delivery; however, there are circumstances that a signature will be requested such as if the AVS or CVV2 does not match or, depending on the delivery location, the delivery driver has the right to request a signature before leaving a package regardless of the shipping method. If the driver does not require a signature, we are not responsible if a carrier leaves your package unattended at your home and damage or theft occurs. You are responsible to let us know within 30 days of the estimated arrival time if you do not receive your order so we can follow-up accordingly.

  • We are not responsible if a carrier makes several unsuccessful delivery attempts and then returns the package to us. An additional delivery charge will be required to reship your package.

  • Nearly all our shipments can be tracked from our manufacturing facility to the delivery address. Proof of delivery by carrier confirmations can include a photograph of the delivery location or an electronic note stating where the package was delivered. If such confirmations are provided we are not able to issue any type of replacement. We will assist you in filing a claim with the carrier if such a rare incident occurs. Carrier is not required to ring a doorbell or knock on door to notify of a delivery. We recommend customers sign up with carriers (FedEx, UPS and USPS) for delivery notifications. TSS also sends tracking emails.  Customer can also request tracking notifications at checkout.

  • Shipping charges are exempt from coupons or discounts unless otherwise indicated.

  • SUPERFAST promotion only applies to specially marked products shipping to the continental United States. While we will do all we can to ensure your order is delivered on time, The Stationery Studio is not responsible for shipping delays caused by circumstances outside of our control (including pandemics, bad weather, carrier rescheduling, or incomplete or incorrect shipping address provided by customer).  In the event a SuperFast product does not arrive on time, The Stationery Studio at their discretion will issue a store credit. 

  • Free Shipping (when applicable) is only valid for standard Ground Shipping to the Continental United States. Additional shipping fee may still apply to over-sized or heavy weight items.

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  • Our printers count your jobs at several times during the printing process including during the print run, at inspection and as the job is packaged. However, any discrepancies must be reported within 2 weeks from the time you receive your job.

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Tracking Status

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Text Notifications Terms & Conditions

By opting in to receive mobile text message notifications from The Stationery Studio (TSS), you agree to the following Terms & Conditions:

As customer of The Stationery Studio, you may opt in to receive order and shipping messages that may be sent using automated dialing technology to the provided mobile number. By opting in, you agree to receive recurring messages and the frequency depends on the number of issues or transactions. You understand that you don’t need to opt in to receive messages to make a purchase. Message and data rates may apply.

  • What are Text Notifications?
    Text Notifications are mobile text messages pertaining to order confirmation, shipping and delivery, order updates, and more.

  • How to sign up for Text Notifications
    You can sign up for Text Notifications the following ways:
    1) Sign up on the Shipping Address page, or
    2) Sign up on the final Checkout page, or
    3) Sign up under "Your Account > Notifications"

  • Will I be charged for text messages?
    Your mobile carrier's rates apply. All charges are billed by and payable to your mobile service provider.

  • How do I opt out of Text Notifications?
    Here are the different ways you can opt out:
    1) Text the word “STOP” to (847) 996-9240 to be opted out of all future Text Notifications. Standard carrier rates apply. You can resubscribe by texting “START” to the same number.
    2) Sign up on the final Checkout page, or
    3) Sign up under “Your Account > Notifications”

  • What if I deactivate or change my mobile number?
    The Stationery Studio customers who wish to change their mobile number or deactivate their phone number must contact The Stationery Studio to report their change in status so that The Stationery Studio may discontinue sending text messages to the opted-in mobile number.

  • Can I receive Text Notifications with any wireless carrier?
    Text Notifications are compatible with all major wireless carriers, including:
    • AT&T
    • Verizon Wireless (not mobile downloads)
    • Sprint
    • T-Mobile®
    • Metro PCS
    • Alltel
    • U.S. Cellular®
    • Many other smaller/regional carriers
  • Conditions
    • You have agreed to receive Text Notifications from TSS -- messages to your mobile phone/device regarding the status of an online order. Your mobile number will be used to communicate with you regarding the status of your order.
    • You understand and agree that the messages sent to your mobile phone/device may be generated using automated dialing technology. Your consent to receive messages is not required to make a purchase.
    • Message and Data Rates May Apply. Your mobile carrier's rates apply. All charges are billed by and payable to your mobile service provider.
    • Recurring number of messages per transaction.
    • The Stationery Studio will not be liable for any delays in the receipt of any messages sent to your mobile phone device as delivery is subject to effective transmission from your network operator.
    • Data obtained from you in connection with this service may include your mobile phone number, your carrier's name, the date, time and content of your messages and other information you provide to us in connection with your order. We may use this information to contact you and to provide the services you request from us.
    • The service is available on these US carriers only: AT&T, T Mobile®, Metro PCS, Sprint, Verizon Wireless, Nextel, U.S. Cellular®, Cincinnati Bell, and others.

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Unintended Orders

  • If you enter an order by mistake and contact our offices immediately, we will try to cancel the order. If the order is already in production then it remains your responsibility to pay for the order. Once you submit your order it will be sent to our offices for immediate processing. Contact us HERE.

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Wish List

  • Add products to your Wish List for future purchase! Currently Wish List data is saved in a file on your system called a cookie and it is kept available for you for a limited time our site. You must have cookies enabled on your system for your Wish List to save.

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Terms of Use

  • Please read the following Terms of Use ("Terms") carefully. These Terms govern your use of and access to The Stationery Studio website (the "Site"). Certain services, promotions and features may have additional terms and conditions which are applicable to those services, promotions and features, and those additional terms and conditions are hereby incorporated by this reference. The Stationery Studio, LLC operates this website.

  • By accessing or using the Site, you acknowledge that that you have read and agree to be bound by these terms and conditions ("Terms of Use" or "Agreement") and all other policies on this Site including the Privacy Policy. If you do not agree, you should exit the Website and not use any of our products or services or provide any information. Any products or services ordered through The Stationery Studio is governed by the Online Policy, which is also incorporated herein by this reference. The Stationery Studio reserves all rights to revise this policy and/or any other policy on this Site without any notice. The current policies in place are deemed the operable policies for any given visit to the Site.

Use of the Site

  • This site is solely for your personal use. All copyrights, trademarks and other intellectual property are protected by all applicable laws. The copyrights and trademarks used on this Site are covered by the Copyright and Trademark policies set forth on this Site. The Stationery Studio reserves the right to terminate operation of this site at any time.

Member Accounts

  • You may create a member account with Stationery Studio by registering your email address, name and other requested information about yourself, and creating a password. You agree that you will provide complete, current and accurate information that is requested, and that you will keep that information up to date. You must be at least 13 years of age to set up an account.

  • You are responsible for safeguarding the confidentiality of your username and password that you use to access your member account on the Site. Any disclosure of your username and password by you or through your actions is not the responsibility of the Stationery Studio. You agree that you are solely and fully responsible for any activities or actions taken under your account, whether or not you have authorized such activities or actions.

  • Please notify The Stationery Studio immediately of any unauthorized use or access of your account.

Your Use of Site

Except as expressly authorized by these Terms, you may not use, reproduce, distribute, modify, transmit or publicly display any portion of the Site or create derivative works of any portion of the Site without the written consent of The Stationery Studio. When using the Site, you agree not to:

  • Infringe any intellectual property rights or violate any intellectual property laws

  • Harm, threaten, abuse, harass, stalk, defame, or otherwise engage in objectionable behavior including violating the privacy rights of others.

  • Impersonate any person or entity or use any fraudulent, misleading or inaccurate email address or other contact information;

  • Upload, install, or embed any malware, virus, worms, Trojan horses, or other harmful content or code;

  • Hack the Site or inhibit any other user from using the Site;

  • Violate any applicable laws or regulations;

  • Bulk email distribution, distribution to strangers, or any other promotional activity in a manner that would constitute or appear to constitute unsolicited commercial email or "spam" under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account.

  • Modify, adapt, translate, distribute, reverse engineer, decompile or disassemble any portion of the Site;

If you fail to comply with the above rules, such failure shall constitute a breach of these Terms, and, in addition to any other rights or remedies we may have (including prosecution if applicable), The Stationery Studio may immediately terminate your access to and use of the Site.


  • You will indemnify and hold The Stationery Studio, its subsidiaries, affiliates, officers, employees and agents, harmless, including costs and attorneys' fees, from any claim or demand arising out of or related to any products or services purchased by you in connection with the Website or any Services or your access to the Website, use of the Services, the violation of this Agreement by you, or the infringement by you, or any third party using the your account, of any intellectual property or other right of any person or entity.

Limitation of Liability.

  • In no event shall The Stationery Studio or its vendors, suppliers, or their respective officers, directors, employees, or agents be liable with respect to the site, any products or services provided through the site or the subject matter of this agreement under any contract, negligence, tort, strict liability or other legal or equitable theory (I) for any amount in the aggregate in excess of the greater of the fees paid by you therefor or $100; (II) for any indirect, incidental, punitive, or consequential damages of any kind whatsoever or (III) for data loss or cost of procurement of substitute goods or services.


  • Either you or The Stationery Studio may terminate your access to the Site and to your account at any time, with or without cause, and with or without prior notice. Upon termination, you will have no further access to any information, files or materials related to your account. Further, upon termination, The Stationery Studio may delete all information, files and materials related to your account, and you agree that The Stationery Studio shall have no liability whatsoever to you or any third party as a result of a termination of your rights of access to your account and/or the deletion of any information, files or materials related to your account. In addition, The Stationery Studio shall have no obligation whatsoever to make any such information, files or materials available to you following a termination of your rights of access to your account.

Third Party Links

  • This Site and/or The Stationery Studio may provide you with links to third-party websites or resources. When you access third party websites, you do so at your own risk. The Stationery Studio has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of, or opinions expressed in any third party websites. Thus, we encourage you to be aware when you leave the Site and to read the terms and conditions and privacy policy of each third party website that you visit.

Other Terms

  • These Terms constitute the entire agreement between The Stationery Studio and you with respect to your use of the Site and supersede any prior or contemporaneous agreements or understandings. The Stationery Studio reserves the right to modify these Terms from time to time and any use by you of the Site following such modification shall be deemed your acceptance thereof. The Stationery Studio’s failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision or constitute a breach of the agreement. If one or more provisions contained in these Terms is found invalid, you agree that the remainder of the Terms shall remain enforceable. The Stationery Studio shall have the right to assign its rights and/or delegate its obligations under these Terms, in whole or in part, without restriction. These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to conflicts of laws principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts of the State of Illinois.

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Studio Rewards™

Studio Rewards is an optional program (“Program”) sponsored by The Stationery Studio, LLC (“Sponsor”) that allows customers of to accrue points (through purchases and/or promotions) and redeem them for discounts on purchases.

Being eligible for the Program entitles members (“Members”) to take advantage of certain Program rewards (“Rewards”) that may change from time to time and, which may be made available for limited times, all as determined by Sponsor in its sole discretion. Sponsor reserves the right to modify these Rewards Terms and Conditions at any time without notice, so it is important to check the Rewards Terms and Conditions periodically. Participation in the Program and/or redemption of Rewards is considered acceptance of these Rewards Terms and Conditions and any modified terms included therein. By enrolling in the Studio Rewards program you are also automatically enrolled in our marketing program. You may opt out of receiving marketing materials at any time. Sponsor may, in its sole and absolute discretion, cancel, change, suspend or modify any aspect of the Program and/or any Program Reward at any time, including the availability of any Program Reward, without notice.

Program Period

  • This Program will continue until terminated, suspended, modified, or converted to another rewards program by Sponsor (the “Program Period”).

Eligibility and Enrollment

Earning Studio Rewards Points

  • Once you have signed up for Studio Rewards, you can begin earning Studio Rewards points (“Points”). Members can earn 5 Points for each net dollar spent at Tax, shipping and purchases made with previously earned rewards are exempt from earning points.

  • Points may also be earned through special promotions of which Members will be notified.

  • Purchases made using gift certificates may only earn points for the balance of the order amount not covered by the gift certificate.

  • Points earned through a given purchase initially be in a “pending” status and will not be available for redemption until at least 72 hours after the initial purchase is made and/or until the products purchased have been released for production.

  • Sponsor reserves the right to suspend, terminate, revalue or modify, without liability, or notice to Members, all or part of the Points’ value structure and offers and any merchandise or service. Sponsor reserves the right to adjudicate all Points discrepancies in its sole discretion, and the Members agree to abide with any such adjudication.

  • You can check your Stationery Studio Points balance on your account page:

  • Studio Rewards points are non-transferable.

  • Studio Rewards may not be used nor earned on special media promotions.

Studio Rewards Points Redemption

  • Points are redeemable towards the total purchase amount for orders placed solely at and can only be redeemed during the checkout process. Points may be used to purchase any products except for Gift Certificates and select promotional products and/or events. Points used may not exceed the total purchase amount. Any unused Points will remain in the Member’s account to be used at a later date. Points are not redeemable for cash.

  • To redeem your Points you must be logged in with your account. Simply add items to your shopping cart, and click “Checkout” (if you’re not already logged in, you will be prompted to login to your account). On the final checkout page (which says “Review Your Order” at the top), there is a section called “Studio Rewards” just above the credit card section. If Points are available, you will be able to choose how many you want to redeem on your order.

  • Members will not be able to redeem Points for purchases unless Member has sufficient Points for that purchase. Points may only be redeemed in the increments listed below:

Points Value Points Value Points Value Points Value
2,500 $10 22,500 $200 55,500 $475 88,500 $750
3,750 $20 25,500 $225 58,500 $500 91,500 $775
5,000 $30 28,500 $250 61,500 $525 94,500 $800
6,250 $40 31,500 $275 64,500 $550 97,500 $825
7,500 $50 34,500 $300 67,500 $575 100,500 $850
8,750 $60 37,500 $325 70,500 $600 103,500 $875
10,000 $75 40,500 $350 73,500 $625 106,500 $900
12,500 $100 43,500 $375 76,500 $650 109,500 $925
15,000 $125 46,500 $400 79,500 $675 112,500 $950
17,500 $150 49,500 $425 82,500 $700 115,500 $975
20,000 $175 52,500 $450 85,500 $725 118,500 $1,000

For redemption of higher point values than listed above, please contact our Customer Service Staff.

Order Changes

  • Once a custom order is placed, changes are not guaranteed; however, every effort will be made to accommodate requests for changes if possible. Any Points applied to an order will be adjusted as necessary if order changes affect the total purchase amount.

Stationery Studio Points Expiration

  • Points will expire eighteen months from the Member’s last purchase date on the Site. If Member does not redeem Points within this time frame, Member forfeits all such Points.

  • Your Account page lists your Rewards Points balance history, which displays the dates your points were earned.

Reward Conditions

  • Rewards may be taxable, depending on the value of the item and the federal, state, and local tax laws applicable to Member. Members are solely responsible for reporting such items on their tax returns and paying any associated tax liability. Members may not assign or transfer any Rewards. Sponsor makes no warranty in any respect as to any Rewards, merchandise or service available within the Program.


  • Sponsor may, in its sole and absolute discretion, cancel, change, suspend, or modify any aspect of the Program and/or any Reward at any time, including the availability of any Reward, without notice. Sponsor may, in its sole and absolute discretion, terminate or suspend any Member’s participation in the Program for breach of these Rewards Terms and Conditions, or for taking any actions that are inconsistent with the intent of these Terms and Conditions. Sponsor reserves the right at its sole discretion to prohibit any Member from participating in any aspect of the Program if Sponsor deems or suspects that such Member has engaged in or has attempted to engage in any of the following: (a) acting in violation of these Rewards Terms and Conditions; or (b) damaging, tampering with or corrupting the operation of the Program or Site; or (c) acting with intent to annoy, harass or abuse any other person; or (d) any inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, or unusual behavior or activity; or (e) activity deemed in the sole discretion of Sponsor to be generally inconsistent with the intended operation of the Program. Any decision Sponsor makes relating to termination or suspension of any Member’s participation in the Program shall be final and binding in all respects. Sponsor shall be the sole determiner in cases of suspected abuse, fraud, or breach of these Rewards Terms and Conditions or intent of these Rewards Terms and Conditions.


  • By participating in the Program, Members release Sponsor, its parent company, subsidiaries, affiliates, suppliers, advertising and promotions agencies and their respective directors, officers, employees, and agents (collectively, “Released Parties”) from any and all liability for any loss, harm, damages, cost or expense, including, without limitation, property damages, personal injury and/or death, arising out of or in any way connected to the Program and/or the use of any Rewards.


  • Members agree to indemnify, defend and hold Sponsor and its representatives and agents harmless from and against any and all third party claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to any breach by Member of any of these Rewards Terms and Conditions or any violation by Member of applicable law.

Governing Law

  • The laws of the State of Illinois shall govern these Rewards Terms and Conditions. Member hereby expressly consents to exclusive jurisdiction and venue in the courts located in Illinois for all matters arising in connection with these Rewards Terms and Conditions or Member’s participation in the Program.

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Gift Certificates

  • Gift Certificates must be redeemed through The Stationery Studio website,, toward the purchase of eligible products. Purchases are deducted from the Gift Certificate balance. Any unused balance will be placed in the recipient's Gift Certificate account when redeemed. If an order exceeds the amount of the Gift Certificate, the balance must be paid with a credit card or other available payment method. Gift certificates are valid for 5 year from date of purchase. Gift Certificates are only valid for use at

  • Gift Certificates and their use on are subject to The Stationery Studio's general Online Policy and Privacy Policy.

  • The risk of loss and/or title for Gift Certificates pass to the purchaser upon our electronic transmission to the recipient. We are not responsible for lost or stolen Gift Certificates. It is the purchaser's responsibility to provide an accurate e-mail address. If you have any questions, please contact us.

  • If customer redeems a fraudulently obtained Gift Certificate said party will be responsible for the payment of the order(s) or risk prosecution.

  • Discounts and promotional offers are not applicable for use with the purchase of a Gift Certificate.

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Bonus Certificates

Bonus Certificates are not the same as standard Gift Certificates and have specific provisions

  • Bonus Certificates cannot be used towards purchase of gift certificates.

  • Bonus Certificates will not earn Studio Rewards Points.

  • Bonus Certificates expire after 90 days of date issued.

  • Bonus Certificates have no cash value.

  • Bonus Certificates may not be used on previous purchases.

  • Bonus Certificates are not redeemable for cash or refund on unused portion.

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Updated April 2, 2024

The Stationery Studio is the owner or licensee of all materials contained on and its affiliated websites. All reproduction, distribution, transmission, display, publication, broadcast, or use without written approval of The Stationery Studio, LLC. Online policy is subject to change without notice.

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