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Frequently Asked Questions
Product Information
» Can my Self-Inking Stamper be Re-Inked?
» How Do I Guarantee Color of Ink?
» How Do I Guarantee Color of Item?
» How Do I order Business Cards with My Logo?
» What Does Embossing Mean?
» What if an Item is Late in Arriving?
» What Paper Weight Is Used?
» Where Are Items Manufactured?
 Q. |
Can my Self-Inking Stamper be Re-Inked? |
| A. |
You can ink them on your own! You just need a bottle of ink which is available at your local office supply store. Bring in your self inking stampers when you go to be sure you are purchasing the correct ink product. Basically you just remove the stamp pad area of the stamper.... you can do that by slightly pushing down on the stamper and then gently pushing out the stamp pad area.... then drop the ink onto it and it will soak in. continue to drop... drop... drop.... let it soak in.... then repeat a few times until it appears it doesnt soak in as fast ... reinsert the ink pad and you should be good to go. Newly inked pads should be good for at least 500 or more impressions. |
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| Q. |
How Do I Guarantee Color of Ink? |
| A. |
- We work with over 90 different specialty printers around the country and each facility uses their own standard ink colors. If you need assistance regarding a particular color, please contact us prior to ordering so we can try to provide any information necessary. Also, although we do our best to carefully display the product and ink colors in our images, please remember that everyone's monitor is a bit different. Please use the sample shown online only as an estimate of the design and ink color you will get in the actual product.
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| Q. |
How Do I Guarantee Color of Item? |
| A. |
- Remember that everyone's monitor is different. We try to picture everything as clearly as possible. If something is extremely important to you, please Contact Us before you place your order. We are not responsible for slight differences in color or texture.
- We may be able to send a sample of the product to you before you order if you wish to see it first. We use thousands of types of stock and ink and there are no returns possible once you place your online order.
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| Q. |
How Do I order Business Cards with My Logo? |
| A. |
We do offer business cards with a customer-supplied logo. Here is the link:
Once you fill out the text on the following page you will see a link for LOGO toward to top of the form and you can import your logo. |
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| Q. |
What Does Embossing Mean? |
| A. |
Blind Embossing (or more commonly called embossing) is a process that applies pressure to both sides of a material to alter the surface, giving it a three-dimensional or raised effect. The procedure involves the use of two dies; one fitting into the other so that the raised die forces the stock into the recessed die to create the embossed impression. There is no ink, toner or outlining in the blind embossing process. The result is a subtle, yet elegant image for your personalized stationery. |
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| Q. |
What if an Item is Late in Arriving? |
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- We do not guarantee exact delivery dates due to the many variables in production and delivery; however, if a product has not arrived by one week after the estimated delivery time stated on our website, please report it to us so we can track it with our printer. Any job older than 60 days from time of order cannot be tracked or replaced for any reason. You are responsible for letting us know if an item has not been received. Just Contact Us and we will do everything we can to assist you.
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| Q. |
What Paper Weight Is Used? |
| A. |
We use many specialty printers around the country and each printer uses different materials. All our items are considered excellent; however, if you are looking for a very specific paper weight or other detail, please Contact Us in advance. We would be very happy to make recommendations to you if you inquire about a particular item. |
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| Q. |
Where Are Items Manufactured? |
| A. |
We offer over 7,000 personalized products on our website. Our products are professionally produced at over 90 specialty factories around the country. All items are made in the U.S.A. |
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